Privacy policy

TRIPLEMELON values your privacy and the protection of your personal data.
This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we retain it in our databases, and, if necessary, with whom we share it. By visiting the website and purchasing products, you agree to the practices described in this privacy policy. Use of the website and purchase of products are also subject to our terms and conditions. In this privacy policy:

  • The term "website" refers to TRIPLEMELON's website.
  • The terms "we," "our," and "TRIPLEMELON" refer to TRIPLEMELON.
  • The terms "user," "customer," "you," and "your" refer to you, the user and customer of TRIPLEMELON.
    This privacy policy may be modified from time to time. Your continued use of the website after we make changes will be considered acceptance of those changes. We encourage you to periodically review this policy to stay informed of updates. This privacy policy complies with European and French regulations, including the General Data Protection Regulation (GDPR) and the French Data Protection Act.

GENERAL INFORMATION
The personal data of users collected and processed via the website:
https://www.triplemelon.com
Will be under the responsibility of:
TRIPLEMELON

  • Address: Doctor Jiménez Encina 11, 1-Izq, 29620, Torremolinos (Málaga), Spain
  • Email: info@triplemelon.com
  • NIF: 25732211H
    TRIPLEMELON is a registered sole proprietorship in Spain and operates under Spanish tax regulations. Sales in France comply with European e-commerce regulations.

HOW WE OBTAIN YOUR CONSENT
By using our website, placing an order, subscribing to our newsletter, contacting us via our contact page or details, and providing us with personal information to communicate with you, you consent to our collection, storage, and use of your information in accordance with this privacy policy. You may withdraw your consent at any time by submitting your request via:

TYPES OF INFORMATION COLLECTED

  1. Information You Provide:
    When placing an order, subscribing to our newsletter, or contacting us via our form or email, you may provide us with the following information:
  • First and last name
  • Email address
  • Phone number
  • Postal address (for shipping purposes)
  • Payment information
  • Any additional information you provide directly or indirectly via the website or cookies.
  1. Automatically Collected Information:
    When browsing our website, we automatically collect certain technical information, including:
  • Your device’s IP address
  • Browser type and version
  • Specific pages visited on our site
  • Date and time of access
  • Duration of your visit to these pages
    For mobile access, we also collect:
  • Mobile device type
  • Unique device identifier
  • Device IP address
  • Mobile operating system and browser type

PAYMENT INFORMATION
Your payment data will be processed by the payment processors available on our site, such as Shopify Payments, which securely processes and stores your data solely for the purpose of completing your purchases. TRIPLEMELON reserves the right to select any payment platform available in the market.
Review Shopify Payments' privacy policy here:
https://www.shopify.com/legal/privacy

ANALYTICS AND THIRD-PARTY TOOLS
Shopify Analytics:
Our site uses Shopify Analytics to collect data on how visitors interact with the site. This tool helps us improve our services and customize the user experience.
Review Shopify's privacy policy here:
https://www.shopify.com/legal/privacy

Google Analytics:
We use Google Analytics to analyze information such as IP addresses, device identifiers, referral URLs, browsing history, and other statistics.
Review Google's privacy policy here:
https://policies.google.com/privacy

SOCIAL MEDIA SHARING
Our site integrates tools to share information across various social platforms. Review the privacy policies of these platforms via the following links:

DATA PROTECTION AND RETENTION
Personal data is retained only to:

  • Process your orders.
  • Comply with legal obligations.

Security:
We follow industry standards to protect your personal data, but no method is 100% secure.

USER RIGHTS
You have the following rights:

  • Access your data.
  • Correct or delete your information.
  • Withdraw your consent.
    To exercise your rights, contact us at: info@triplemelon.com

DATA BREACH NOTIFICATIONS
In case of a data breach, we will promptly inform you via the contact details provided.

INTERNATIONAL DATA TRANSFER
Your data may be transferred outside the European Economic Area, in compliance with applicable data protection standards.

PROTECTION OF MINORS
We do not collect data from children under 13 without parental consent.

KLARNA
To offer Klarna payment methods, when finalizing your order, we may share your personal data and order details with Klarna. This allows Klarna to evaluate your eligibility for their payment options and tailor these options to your profile. Your personal data will be processed in accordance with Klarna's privacy policy.
Review Klarna’s privacy policy here:
https://www.klarna.com/international/privacy-policy/

THIRD PARTIES
Unless otherwise stated in this privacy policy, this document concerns only the use and disclosure of information collected by TRIPLEMELON. If you share information with third parties, different policies may apply to their use or disclosure of your information. TRIPLEMELON is not responsible for the privacy practices of third parties, even if they are linked to or accessible from our site.

CHANGES TO THE PRIVACY POLICY
We reserve the right to modify our privacy policy at any time. Changes will be immediately notified to our users or customers and published on the website. Your continued use of our site after these changes will constitute acceptance of the new terms.

CONTACT
For any questions regarding this policy:

  • Email: info@triplemelon.com
  • Address: Doctor Jiménez Encina 11, 1-Izq, 29620, Torremolinos (Málaga), Spain