Privacy policy
1. Introduction
TRIPLEMELON places great importance on the protection of your privacy and personal data. This privacy policy explains what data we collect, how we use it, how we store it, and what rights you have regarding it. By visiting our website and using our services, you agree to the practices described below.
2. Data Controller
The data controller for information collected via www.triplemelon.com is:
• TRIPLEMELON – Sole proprietorship of Mr. Bernardo Guerrero Calderón
• Address: Doctor Jiménez Encina 11, 1-Izq, 29620 Torremolinos, Málaga, Spain
• Spanish Tax ID (NIF): 25732211H
• Email: info@triplemelon.com
3. What personal data do we collect?
Data you provide us:
• First and last name
• Email address
• Phone number
• Shipping address
• Payment information
• Any message or content sent via our contact form or email
Data collected automatically:
• IP address
• Browser and device type
• Pages visited
• Date and duration of visit
• Mobile device data (model, OS, identifier)
4. Purpose and legal basis of data processing
Your data is collected and used for:
• Processing your orders
• Handling your inquiries via form or email
• Sending communications (with your consent)
• Complying with legal obligations (billing, warranties…)
• Improving our services (statistics, user navigation)
Legal bases: your consent, performance of a contract, legal obligations, or our legitimate interest in providing quality service.
5. Consent
You give your consent to our privacy policy by:
• Browsing our website
• Placing an order
• Contacting us via form or email
• Accepting cookies (visible banner upon arrival)
You may withdraw your consent at any time by writing to: info@triplemelon.com
6. Payment and third-party providers
Your payments are processed via Shopify Payments or other secure providers. TRIPLEMELON never stores your banking data directly.
Shopify Privacy Policy: https://www.shopify.com/legal/privacy
7. Analytics tools
We use the following analytics tools for statistical purposes:
• Shopify Analytics
• Google Analytics: collects IP addresses, visit duration, user journey
Google Privacy Policy: https://policies.google.com/privacy
8. Social Media
Our website includes social sharing buttons. Your interactions with these platforms are subject to their respective privacy policies:
• Facebook: https://www.facebook.com/privacy/explanation
• Instagram: https://instagram.com/about/legal/privacy/
• TikTok: https://www.tiktok.com/legal/page/eea/privacy-policy/fr
• Pinterest: https://policy.pinterest.com/en/privacy-policy
• YouTube: https://policies.google.com/privacy
9. Data retention and security
We only retain your data as long as necessary:
• To fulfill our obligations (delivery, customer service, warranty)
• Or as required by law (accounting, taxation)
We follow industry-standard security practices. However, since no internet transmission is 100% secure, we cannot guarantee absolute security.
10. Your rights
Under the GDPR, you have the following rights:
• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent
To exercise your rights: info@triplemelon.com
You may also file a complaint with the Data Protection Authority (APD): https://www.autoriteprotectiondonnees.be
11. Data breaches
If a personal data breach occurs that poses a risk to your rights, we will inform you immediately via the email address provided.
12. Transfers outside the EU
If we transfer your data outside the European Economic Area (EEA), we ensure that such transfers comply with the standard contractual clauses approved by the European Commission.
13. Klarna
If you use Klarna, we may share certain data necessary for payment validation with Klarna.
Klarna Privacy Policy: https://www.klarna.com/international/privacy-policy/
14. Third parties
TRIPLEMELON is not responsible for the privacy policies of third-party websites or services, even if they are linked from our site.
15. Cookies
We use technical and analytical cookies. You can refuse them through your browser settings. More information is available in our cookie policy on the website.
16. Changes to the policy
TRIPLEMELON reserves the right to modify this policy. Any changes will be published on this page. Continued use of the website implies acceptance of the updated version.
17. Contact
For any questions or to exercise your rights, contact us at:
• Email: info@triplemelon.com
• Address: Doctor Jiménez Encina 11, 1-Izq, 29620 Torremolinos, Málaga, Spain
