Privacy policy

1. Data Protection and Responsibility

TRIPLEMELON places great importance on protecting your privacy and personal data. This privacy policy explains:

  • What information we collect from you,
  • How we collect and use it,
  • How we obtain your consent,
  • How long we store your data,
  • And, where applicable, with whom we share it.

By visiting the website and purchasing products, you agree to the practices described in this privacy policy. This policy has been created in accordance with the General Data Protection Regulation (GDPR) and other applicable German and European laws.

Responsible for processing your data:

  • TRIPLEMELON
  • Address: Doctor Jiménez Encina 11, 1-Izq, 29620, Torremolinos, Málaga, Spain
  • Email: info@triplemelon.com
  • Tax Identification Number (NIF): ES25732211H

 

2. How We Obtain Your Consent

By using the website, placing an order, subscribing to our newsletter, or contacting us through our contact details, you consent to the collection, storage, and use of your data as described in this privacy policy.
You can withdraw your consent at any time by notifying us through our contact details.

 

3. Types of Data Collected

Information You Provide:

  • Name and surname
  • Email address
  • Phone number
  • Address (for shipping purposes)
  • Payment information
  • Any additional information you voluntarily provide (e.g., through cookies).

Automatically Collected Information:
While browsing our website, we may collect technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent

Payment Information:
Your payment details are processed by third-party providers such as Shopify Payments. These providers handle your data according to their privacy policies.

External Analytics Tools:

  • Google Analytics: Data such as IP address, browser information, and usage statistics may be collected and analyzed by Google.

Social Networks:
Our website contains links to social networks. Using these links may share your personal data with these platforms. Please review their respective privacy policies:

 

4. Purpose of Data Processing

The data we collect is used for the following purposes:

  • Processing your orders and payments.
  • Shipping and delivery of products.
  • Improving our website and services.
  • Managing returns and refunds.
  • Providing marketing content and offers.
  • Protecting against fraud and unauthorized use.

 

5. Sharing Your Data

With Third Parties:
We share your data with service providers such as shipping companies (e.g., GLS), payment processors (e.g., Klarna, Shopify Payments), and marketing platforms (e.g., Facebook, Google). These providers are authorized to use your data only within the scope of their services.

With Your Consent:
In all other cases, we will share your data only with your prior consent.

Legal Basis:
Processing is carried out under Article 6(1) of the GDPR based on your consent, for contract fulfillment, or to comply with legal obligations.

 

6. Data Retention Period

We store your personal data for as long as necessary to fulfill the purposes described or as required by law. After the retention period expires, your data will be securely deleted.

 

7. Your Rights

Under the GDPR, you have the following rights:

  • Right to Access: Request information about the data we hold about you.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Deletion: Request the deletion of your data, provided there are no legal retention requirements.
  • Right to Data Portability: Request a copy of your data in a commonly used format.
  • Right to Object: Object to the processing of your data if it is based on legitimate interests.

To exercise your rights, contact us at info@triplemelon.com.

 

8. Data Security

We implement appropriate technical and organizational measures to protect your data. However, please note that no method of data transmission over the internet is entirely secure.

 

9. Changes to the Privacy Policy

TRIPLEMELON reserves the right to modify this privacy policy at any time. Changes will be published on our website. Your continued use of the website after changes are made will be deemed as acceptance of the updated policy.

 

10. Contact

For any questions or concerns regarding the processing of your data, please contact:

  • TRIPLEMELON
  • Address: Doctor Jiménez Encina 11, 1-Izq, 29620, Torremolinos, Málaga, Spain
  • Email: info@triplemelon.com