Privacy policy

 

  • Introduction
    At TRIPLEMELON, we attach great importance to the protection of your privacy and personal data. In this privacy statement, we explain what data we collect, how we use and store it, and what rights you have regarding your data. By visiting our website and using our services, you agree to the practices described below.

    Data Controller
    The data controller for the data collected through the website www.triplemelon.com is:
    TRIPLEMELON
    Sole proprietorship of Mr. Bernardo Guerrero Calderón
    Address: Doctor Jiménez Encina 11, 1-Izq, 29620 Torremolinos, Málaga, Spain
    Spanish tax identification number (NIF): 25732211H
    Email address: info@triplemelon.com

    What Personal Data Do We Collect?
    Data you provide to us:
    • First and last name
    • Email address
    • Phone number
    • Postal address (for delivery)
    • Payment information
    • Any messages or content you send via our form or email
    Data collected automatically:
    • IP address
    • Browser type and device used
    • Pages visited
    • Date and duration of the visit
    • Data related to your mobile device (model, operating system, identification)

    Purposes and Legal Grounds for Processing
    Your data is collected and used for the following purposes:
    • Processing your orders
    • Managing your requests via form or email
    • Sending communications (with your consent)
    • Complying with our legal obligations (invoicing, warranties, etc.)
    • Improving our services (statistics, navigation)
    The legal grounds for these processing activities are: your consent, performance of a contract, our legal obligations, or our legitimate interest in providing you with good service.

    Consent
    You consent to our privacy policy by:
    • Visiting our website
    • Placing an order
    • Contacting us via form or email
    • Accepting the use of cookies (visible banner upon your visit)
    You can withdraw your consent at any time by writing to us at info@triplemelon.com.

    Payment and External Service Providers
    Your payments are processed via Shopify Payments or other secure providers. TRIPLEMELON never stores your bank details directly.
    Shopify Privacy Policy: https://www.shopify.com/legal/privacy

    Analytics Tools
    We use the following tools for statistical purposes:
    • Shopify Analytics
    • Google Analytics: collects IP addresses, visit times, user behavior.
    Google Privacy Policy: https://policies.google.com/privacy

    Social Media
    Our site contains social media buttons. Your interactions with these platforms are subject to their own policies:
    • Facebook: https://www.facebook.com/privacy/explanation
    • Instagram: https://instagram.com/about/legal/privacy/
    • TikTok: https://www.tiktok.com/legal/page/eea/privacy-policy/fr
    • Pinterest: https://policy.pinterest.com/fr/privacy-policy
    • YouTube: https://policies.google.com/privacy

    Data Retention and Security
    We retain your data only as long as necessary for:
    • Fulfilling our obligations (delivery, customer service, warranty)
    • Or as legally required (accounting, taxes)
    We use industry standards for security. As no internet transmission is completely secure, we cannot guarantee absolute security.

    Your Rights
    Under the GDPR, you have the following rights:
    • Right of access
    • Right to rectification
    • Right to erasure ("right to be forgotten")
    • Right to restriction of processing
    • Right to data portability
    • Right to object
    • Right to withdraw your consent
    To exercise your rights, contact: info@triplemelon.com
    You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://www.autoriteitpersoonsgegevens.nl

    Data Breaches
    In case of a personal data breach posing a risk, we will immediately inform you via the provided email address.

    Transfers Outside the EU
    If we transfer your data outside the European Economic Area, we ensure these transfers comply with the standard contractual clauses approved by the European Commission.

    Klarna
    If you use Klarna, we may share certain data necessary for payment validation with Klarna.
    Klarna Privacy Policy: https://www.klarna.com/international/privacy-policy/

    Third Parties
    TRIPLEMELON is not responsible for the privacy policies of other sites or third-party services, even if linked from our site.

    Cookies
    We use technical and analytical cookies. You can refuse these via your browser. More information is available in our cookie policy on the site.

    Changes to the Policy
    TRIPLEMELON reserves the right to change this policy. Any changes will be published on this page. Your continued use of the site means acceptance of the updated version.

    Contact
    For questions or to exercise your rights, contact us:
    Email: info@triplemelon.com
    Address: Doctor Jiménez Encina 11, 1-Izq, 29620 Torremolinos, Málaga, Spain

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